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Introduction
This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:
Outlook stops responding (hangs).
Outlook crashes even though you aren't actively using it.
Outlook crashes when you start it.
Procedure
To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.
Step 1: Investigate possible issues caused by add-ins
Exit Outlook.
Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:
If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
If you're running Windows 7, click Start, type Run in the Search box, and then click Run.
Type Outlook /safe, and then click OK.
If the issue is fixed, click Options on the File menu, and then click Add-Ins.
Select COM Add-ins, and then click Go.
Cabaret voltaire voice of america blogspot. Click to clear all the check boxes in the list, and then click OK.
Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.
Step 2: Repair Office
Open Control Panel, and then click Uninstall a program.
In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.
Step 3: Run Outlook Diagnostics
Run the Outlook won't start automated diagnostics to fix the issues.
Note
Click Run when you're prompted by your browser.
If the tool doesn't resolve the issue, go to Windows or Look to start **Microsoft Support and Recovery Assistant for Office 365 **(SaRA).
On the first screen, select Outlook, and then select Next.
Select the profile that you want to remove, and then click Remove.
Important
Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.
Click Add.
In the Profile Name box, type a name for the new profile.
Specify the user name, the primary SMTP address, and the password. Then, click Next.
You may receive the following message: Allow this website to configure **alias@domain** server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.
When you're prompted, enter your logon credentials, and then click OK.
When Setup is finished, click Finish.
Step 5: Run SaRA Advanced Diagnostics before you contact Support
Free Outlook For Windows 10
This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.
Click Outlook Advanced Diagnostics.
Click Run when you are prompted by your browser.
More information
For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.
Still need help? Go to Microsoft Community.
Windows Outlook Search Not Working
Outlook is Microsoft's well known and highly popular product best known for its email client as part of the Microsoft Office suite. Outlook goes beyond just email, incorporating task management, calendar, contacts and more. It can be used on its own or with Microsoft's enterprise products such as SharePoint or Exchange.
For email, one of Outlooks strongest points is its cross-platform reach. Not only can you get it on the Mac as well as Windows, but there are mobile apps for Android, iOS and Microsoft's own Windows Phone operating system. The recent acquisition of Accompli, a well respected mobile email app, has given Microsoft a quick turnaround on getting a quality product onto both Android and iOS.
Outlook, like many other Microsoft products, is getting a bit of a makeover for Windows 10. On the mobile front there are completely redesigned mail and calendar apps, also available on PCs and tablets as Universal Apps.